Privacy Policy

Last updated: April 29, 2025

This Privacy Policy describes how Tornad, Inc. ("Tornad," "we," "our," or "us") collects, uses, and shares information about you and explains your rights and choices with respect to your information. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, the "Services"), contact our customer service team, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in interactive features, fill out a form, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, credit card and other payment information, and any other information you choose to provide.

When you use our AI platform, we collect the content you create, upload, or receive from others when using our Services. This includes things like the input prompts you provide to our AI models, conversations you have with our AI, and the output generated by our AI models based on your instructions.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Information: We collect information about your usage of the Services, such as the actions you take (including the links you click, the features you use, the content you create and view) and the time, frequency, and duration of your activities.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. For more information about cookies and how to disable them, please see our Cookie Policy.

Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Develop new products and services;
  • Train and improve our AI models;
  • Process transactions and send you related information, including confirmations and receipts;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, and events offered by Tornad and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Tornad and others;
  • Personalize and improve the Services and provide content or features that match user profiles or interests;
  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards; and
  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Tornad or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
  • Between and among Tornad and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Your Rights and Choices

Account Information

You may update, correct or delete information about you at any time by logging into your online account or emailing us at [email protected]. If you wish to delete or deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Your Data Protection Rights

Depending on your location, you may have certain rights under applicable privacy laws:

  • Access: You may have the right to access personal information we hold about you.
  • Correction: You may have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You may have the right to request deletion of your personal information.
  • Restriction: You may have the right to request restriction of processing of your personal information.
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used and machine-readable format.
  • Objection: You may have the right to object to our processing of your personal information.

To exercise these rights, please contact us at [email protected].

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services. For more information, please see our Cookie Policy.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") option that signals to websites that you do not want to have your online activities tracked. Because there is not yet a common understanding of how to interpret the DNT signal, we do not currently respond to browser DNT signals. For more information about DNT, please visit https://allaboutdnt.com.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Transfer of Information to Other Countries

Tornad is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to the United States or other countries which have not been deemed to provide an adequate level of data protection, we use legal mechanisms designed to help ensure your rights and protections, including contracts that require the recipient to protect the personal information according to the applicable standards.

Children

The Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our systems.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Tornad, Inc.
Email: [email protected]